Contact us
Have a question, or want an update on your order?
Please contact us via our support email. We respond to most emails within a business day or two, but if you don’t get a response from us, please check your spam!
If you have a question about your delivery or your tracking number, please be sure it has been 2-5 days after you’ve ordered as that is the general processing time.
If you have a question about switching items, please provide us with an order number and message us.
Warehouse: 5826 Piper Glen Blvd, Jacksonville, FL 32222, USA
Head Office: 50 Pham Hung, Hanoi, Vietnam 100000
Email: contact@cucshoes.com
Support time: Mon – Sat: 8AM-5PM EST (You can still email us outside of business hours and we will respond within 24 hours)
You can also use your Facebook account to send us a message by clicking on the Facebook Messenger button at the right bottom of our website.
We’re always happy to help! Thank you